Privacy Policy

Last updated: 02 June 2026

This Privacy Policy describes how Athana's Cakery collects, uses, and protects your personal information when you visit our website, place an order, contact us, or interact with our services.

Information We Collect

When you use our store, we may collect the following information:

  • Name, billing address, shipping address, email address, and phone number
  • Payment and order information
  • Delivery instructions and customization details for cake orders
  • Messages, inquiries, or customer service communications
  • Website usage information, such as browser type, device information, IP address, and pages visited

We collect this information to process orders, provide customer support, improve our website, and deliver a better shopping experience.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Arrange pickup, delivery, or shipment
  • Communicate about your order
  • Respond to inquiries and customer service requests
  • Send order updates, confirmations, and receipts
  • Improve our products, website, and services
  • Prevent fraud and protect our business
  • Comply with legal, tax, and accounting obligations

Payment Processing

Payments are processed securely through Shopify and/or approved payment providers. We do not store full payment card details on our own systems.

Cookies and Tracking

Our website may use cookies and similar technologies to operate the store, remember preferences, analyze website performance, and support marketing or advertising features. You can manage cookie settings through your browser.

Sharing Your Information

We may share limited personal information with trusted service providers who help us operate our business, including payment processors, shipping or delivery partners, email services, analytics providers, and Shopify.

We do not sell your personal information.

Marketing Communications

If you sign up for marketing emails or messages, we may send you updates, offers, or product news. You can unsubscribe at any time using the link in our emails or by contacting us.

Data Retention

We retain personal information only as long as necessary to fulfill orders, provide services, resolve disputes, comply with legal obligations, and maintain business records.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To make a request, contact us at info@athanascakery.com.

Children’s Privacy

Our store is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Contact Us

For privacy questions or requests, contact us at:

Athana's Cakery
Email: info@athanascakery.com